Routine and product questions
Who is Raunelle for?
The range is designed primarily for oily, combination and breakout-prone skin, including people concerned about congestion and post-acne marks.
Where should I start?
Start with cleanser, moisturiser and morning sunscreen. Add UNMARKED serum gradually if post-acne marks or uneven-looking tone are a priority.
Can I use every product on day one?
Introduce one new active product at a time and patch test first. This makes it easier to identify what suits your skin.
How long before I see a difference?
Hydration and skin feel can change sooner; congestion and post-acne marks usually need consistent use over several weeks. Results vary.
Does the range contain fragrance?
The range is not presented as universally fragrance-free. Check the disclosure on each product page and packaging.
Is Cash on Delivery available?
Yes, for eligible orders and serviceable locations in Pakistan.
What is the satisfaction policy?
Eligible direct purchases may be submitted for review within 21 days of delivery. Read the complete terms here.
How do I contact Raunelle?
Message +92 307 4263301 on WhatsApp or email hello@raunelle.com.